Narbil Training Support
Please click on your desired support option from the tabs below.
SITHGAM001 – Provide Responsible Service of Gambling
Nationally Recognised Training under the Australian Quality Training Framework
This On-Line training resource is owned and operated by Narbil Training & Consulting Services, only they and their associates can issue SITHGAM001 – Responsible Service of Gambling Statements of Attainments and/or Approved Training Course Certificates using this resource.
To complete this course with us you must create a Narbil Training account online if you have not already done so.
You must provide your correct full name. For example, if your name was William John Smith and you registered as Bill Smith it would not be acceptable.
may print a copy of your registration details for your own records but
you must not reveal your user name or password to anyone other than
This on-line course is not for everyone. It is presented in English only.
Phone Interview - Narbil Training randomly selects participants who have completed this course to undertake a phone interview where a series of questions chosen from the course need to be answered orally.PARTICIPANTS MUST BE ABLE TO COMPLETE THIS ORAL INTERVIEW IN ENGLISH AND SUCCESSFULLY ANSWER QUESTIONS ASKED.
you feel you may experience difficulty completing the course or
experience problems reading or understanding these terms and
conditions, please complete our Language, Literacy and Numeracy
assessment form available under Policy / Procedures on the Home Page
and contact us for assistance.
Provide us with their completed and signed Self Declaration form - Printed from the web site after completing the course.
Provide us with copies of their Identification document/s, i.e. -
A Copy of one Photographic Identification, e.g. -
A current and valid driver’s license issued by an Australian State or Territory; or
an 18 plus card; or
A school identity card; or
Other photographic identity card / document issued by an Australian State or Territory such as a Firearms Licence; or
A current and valid passport issued by any country.
Copies of at least three other forms of identification such as;
A Medicare card, birth certificate, credit card, land title record, rates notice, public utility account such as for electricity, gas, water or road toll, or telephone account etc.
You may send us your documents by Fax, Scan & E-mail, or by Post.
We may provide you with a refund under the following conditions:
You have paid a deposit and then withdraw from the course more than 1 month prior to the commencement of the course. In this case, a fee equal to 5% of the course cost will be retained by us to cover administrative costs. The remainder will be returned to you.
You have paid a deposit and then withdraw from the course less than 1 month prior to the commencement of the course. In this case, a fee equal to 10% of the course cost will be retained by us to cover administrative costs. The remainder will be returned to you.
You commence a course and withdraw during the course. We may agree to negotiate a proportional refund in exceptional circumstances. However, we reserve the right to refuse a refund in this situation.
PLEASE NOTE: Once you have completed and paid for the course, a refund will not be considered.
- You have chosen this method of delivery, AND
- Have been offered Language, Literacy and Numeracy assistance, AND
- You accept that you may be contacted (at random) to have your details and assessment validated, AND
- Have read these Terms and Conditions and agree to comply with and be bound by them.
RSA Version 1 Rev 1, 22012014