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Narbil Training Support

Please click on your desired support option from the tabs below.

Phone & Fax
Phone: (07) 49721 112

Fax: (07) 49728 809

E-Mail
E-Mail: support@narbiltraining.edu.au

Business Address
7 Lyons Street
Gladstone South
Queensland 4680

Postal Address
PO BOX 8024
Gladstone South
Queensland 4680

Normal Phone & E-Mail Support Hours

CLOSED: MON 3rd OCTOBER – QUEEN’S BIRTHDAY

Monday to Thursday: 8:00am – 5:00pm Eastern Standard Time

Friday: 8:00am – 3:00pm Eastern Standard Time

Saturday: Closed

Sunday: Closed

© Copyright Narbil Training 2018

Welcome to Narbil Training’s Frequently Asked Questions (FAQ) Section.

Please select your Training Course from the list below. If you need further information please contact Customer Support.

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Welcome to NarbilTraining.edu.au, an Online training facility developed and operated by Narbil Training & Consulting Services (RTO National Provider # 31890).

The Courses
Narbil Training provides a variety of courses for the construction and hospitality industries.

The People

Our team have extensive experience in the construction industry and specialise in providing training and safety related services. We are committed to continual improvement and strive to be our customers preferred service provider.

The Experience
We believe that training should be provided in a manner that best suites participants, employers and industry needs. Training should achieve a high quality outcome, be as cost effective as possible, and available when and where the client requires it where practicable.

To meet our customers` needs we have provided this On-Line training facility to allow people to complete our courses at their own pace, and at a time and place of their choice.

It is not necessary to complete a full section in one sitting, if you lose internet connection or stop after answering some questions our data base records what has been completed and will return you to this point when you logon again.

We provide participants with a “Statement of Attainment” or similar (depending on the course) electronically or by FAX as soon as they have completed the course and provided us with their documentation, which allows them to start work quicker, there is no waiting involved.

Online Payment system
Payment can be made On-Line after completing the course by debit to a :

Corporate Account; or
Master Card or Visa Card.
Other Payment options
Other payment options include deposit into our bank account or by posting us a cheque or money order, but with these methods of payment a Statement of Attainment or Blue Card will not be issued until the payment has been cleared.

If you select one of these options and change your mind later, simply logon and complete an On-Line Payment option.
Our prices are very competitive and payment is only made AFTER the person has completed the course.


Inform us if any of these links are broken and we will correct them.

Not Course Specific

Narbil Training Refund Policy Explained

We may provide you with a refund under the following conditions:

  • If written advice is received by Narbil Training more than 24 hours prior to course commencement Narbil Training will make a full refund of the paid course fees.
  • Once a course has commenced there will be no refund of course fees.
  • If Narbil Training is responsible for cancelling a course, participants are entitled to a full refund. Narbil Training will typically offer an alternate course date.
  • In the case of extenuating circumstances or extreme hardship which prevents participation in a course, an application can be made to Narbil Training for a refund. Submitting an application for extenuating circumstances or extreme hardship does not guarantee a refund.